Overthcounter Drugmart

Frequent Asked Questions

Absolutely. If you would probably like to place an order through phone, kindly contact Overthcounter Online Customer Service toll-free on +1 866 925 9892. Our Customer Service employees will certainly help you to accomplish your purchase.

You could change or cancel your order prior shipping to you by emailing us at order@overthcounter.com with pointing out your order number in the subject line or else call the toll free number for the cancellation of the request. Kindly make sure to mail earlier you acquire the email containing shipping details of the order you have placed.

As a common rule it takes 2 to 10 business days within the country and international shipping reaches the customer within 7 to 14 days of the orders placed.

The website is operated as well as maintained by pharmacists. Orders place by the customers are verified by the drugstore team members thereby permitting the customers to ask through toll free call or email at anytime whenever queries are encountered.

We firmly guarantee that after passing all quality checks the products are dispatched to the user. Suppose if you receive a defective product call us immediately or email the details of the product number, order no to take the necessary actions.

Enter the order no to identify the order status otherwise email us containing order no with customer ID. Once if your order is processed we will send a email containing the tentative date of the order reaching your door steps.

If a cookie is enabled every website send it cookie information to the browser. Enabling cookies permits you to add products to your cart to get the medicines. To provide confidentiality cookies avoid storing the information send by the browsers.

Overthcounter allows credit cards such as Master card, visa, American Express. When you place the order your credit card details encoded and passed over to the payment gateway. If you still feel any uncomfortable in payment options please do feel free to call the toll free number.

If you are a registered user get log into the website and check the updated details of the profile. If you want any changes to be carried out that is also reflected in the account immediately.

When the transaction is failed and amount is deducted kindly mail us with your name, email address, mobile number. Our executive will check on the server and credit back the amount to your bank within 5 to 7 working days.

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