Enter the order no to identify the order status otherwise email us containing order no with customer ID. Once if your order is processed we will send a email containing the tentative date of the order reaching your door steps.

You could change or cancel your order prior shipping to you by emailing us at order@overthcounter.com with pointing out your order number in the subject line or else call the toll free number for the cancellation of the request. Kindly make sure to mail earlier you acquire the email containing shipping details of the order you have placed.

As a common rule it takes 2 to 10 business days within the country and international shipping reaches the customer within 7 to 14 days of the orders placed.

We firmly guarantee that after passing all quality checks the products are dispatched to the user. Suppose if you receive a defective product call us immediately or email the details of the product number, order no to take the necessary actions.