We firmly guarantee that after passing all quality checks the products are dispatched to the user. Suppose if you receive a defective product call us immediately or email the details of the product number, order no to take the necessary actions.

When the transaction is failed and amount is deducted kindly mail us with your name, email address, mobile number. Our executive will check on the server and credit back the amount to your bank within 5 to 7 working days.

As a common rule it takes 2 to 10 business days within the country and international shipping reaches the customer within 7 to 14 days of the orders placed.

Overthcounter allows credit cards such as Master card, visa, American Express. When you place the order your credit card details encoded and passed over to the payment gateway. If you still feel any uncomfortable in payment options please do feel free to call the toll free number.